Reference

Terms that protect your account and gameplay

Our terms lay out exactly how your account works, how your payments move through DANA, OVO, GoPay and QRIS, and what happens to your data.

Account access where local law permitsPayment flow transparencyData retention and security

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What the terms cover and how they work

mpoid login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with mpoid login, you agree to these terms. They describe your rights and responsibilities — what happens when you deposit via DANA, OVO, GoPay or QRIS, how we verify withdrawals, and how long we hold your account data. Our terms also

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explain account suspension and closure procedures, verification requirements for payouts, and dispute resolution steps. Access to our lobby and live casino tables depends on local law, and we follow Indonesia's rules on where and how you can play. Your account is yours; we secure it with
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encryption and multi-step verification so your balance and personal details stay protected.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

NEED HELP

How to reach us about your terms and account

Team online

Live chat

Open the chat icon in the bottom right when you're logged in. Our team responds during business hours to answer questions about your account, terms updates, or payment hold-ups.

Email support

Send your inquiry to [email protected] with your account email and the issue. We reply within 24 hours on weekdays with clarification on terms, policy changes, or account access concerns.

In-app help

Tap the menu, then Settings > Help Centre. You'll find FAQs about withdrawal terms, account closure, and how we handle your data across devices.

YOUR PRIVACY LAYER

How we protect your data and account security

Data encryption

Every deposit and withdrawal is encrypted end-to-end. Your DANA, OVO, GoPay and QRIS transactions are locked in transit so only…

Retention schedule

We keep your account data for three years after closure or your last login.

Account verification

Before any payout, we verify your identity and payment method.

Cookie and tracking terms

We use cookies to keep you logged in, remember your payment method preference, and track how you navigate the lobby.

Withdrawal hold periods

Payouts via DANA, OVO and GoPay clear within 2–5 minutes after verification.

Request account changes

To update your payment method, email address or request a data export, contact [email protected] or use the in-app Help Centre.

Frequently asked questions about our terms

Your account stays active and your balance is preserved. If you don't log in for 24 months, we may flag it for review under our inactive-account policy, but we will not delete your funds. Contact support to reactivate or access your balance.

Yes. Log in, go to Settings > Wallet, and select Add Payment Method. You can link DANA, OVO, GoPay or QRIS, and remove old methods. Withdrawals always go to the method you confirm at checkout.

We retain account data for three years and financial records for seven years. After that window, your personal information is deleted unless we're required by law to hold it longer for tax or compliance reasons.

Go to Settings > Account > Close Account, confirm your request, and we process it within 24 hours. Any remaining balance will be returned to your linked payment method. Closed accounts cannot be reopened.

No. We never sell your data. We may share payment details with DANA, OVO, GoPay, QRIS and your bank to process deposits and withdrawals. We do not share contact info or gaming history with external marketers.

Deposits are fee-free on DANA, OVO, GoPay and QRIS. Withdrawals have no platform fee; your bank or payment provider may apply their own charges, which you'll see before you confirm.

If a deposit fails, the funds return to your payment method within 2–24 hours. If a withdrawal is rejected after verification, we refund it to your account balance. Contact support with your transaction ID if the refund does not arrive.

Terms that protect your account and gameplay

How to reach us about your terms and account

Live chat

Email support

In-app help

How we protect your data and account security

Data encryption

Retention schedule

Account verification

Cookie and tracking terms

Withdrawal hold periods

Request account changes

Frequently asked questions about our terms

01 What happens to my account if I don't log in for six months?

02 Can I change the payment method linked to my account?

03 How long do you keep my personal data after I close my account?

04 What are the terms for closing my account permanently?

05 Does mpoid login sell or share my data with third parties?

06 Are there any fees for deposits or withdrawals mentioned in the terms?

07 What does the terms say about my rights if a payment fails?

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